Some frequently asked questions from our customers:



Will my dog have to continue to use an e-collar at home after training?

Yes, this is a very important part of the training. At our facility, we cover the foundation training and reinforce it with the dogs. However, as the owner, it is your responsibility to continue use of the e-collar to ensure the dog stays on the path of obedience and to maintain safety in instances such as taking the dog out or exposing your dog to other animals. In order to form and keep good habits, you must practice them regularly.

What’s your return policy on the equipment included in the training package?

Return any of our products--no questions asked--within 30 days of purchase. We even pay return shipping.

Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.

Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.